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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

CIH Level 2 Certificate in Housing Practice

Qualification number


This qualification focuses on the technical aspects of housing practice. It is comparable in level to a GCSE or NVQ level 2, SVQ2 or level 4-5 on the SCQF.

Aims & outcomes

On completion of the course learners will:

  • understand the basics of housing practice
  • have the skills and knowledge necessary to participate in housing related activities


This course is suitable for people who:
  • work in housing and wish to gain an initial qualification
  • are new to housing and want to improve your general awareness of housing issues
  • are not currently working in housing but are considering it as a career option
  • are tenants wishing to explore housing in order to get more involved in the community

Qualification outline

This course focuses on the following topics:

  • Housing provision and housing organisations
  • Customer care in the housing context
  • Careers and opportunities in housing
  • Developing skills for working in housing

The qualification has a credit value of 13.

Approved centres


Other approved centres


North East North West
New College Durham Blackburn College
Northern Skills Group Hugh Baird College
Derwentside College Just Housing Academy
Yorkshire and Humberside Liverpool YMCA
Dutton Fisher and Associates ProCo NW Ltd

Runshaw Business Centre
OPPS Developments Sysco Business Skills Academy
West Midlands East Midlands
Centre for Housing and Support
 Moulton College
South West London
Swindon College  London Learning Consortium
  New City College (Hackney)
 Dundee and Angus College Wales
Fife College Gower College Swansea

What to do next


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CIH Awarding Organisation is conducting market research in relation to the CIH Level 2 Certificate in Neighbourhood Maintenance. Please give us your views 


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