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The Chartered Institute of Housing is the independent voice for housing and the home of professional standards

Meet the member: Emma Lindley, FCIH


We caught up with CIH fellow Emma Lindley, quality and standards manager at East Midlands Housing Association to find out why CIH membership has been such an important career move for her.

When did you sign up to CIH membership?

I first joined CIH as a student when completing my Level 4 Certificate in Housing. While I had chosen to pursue a career in housing, I hadn’t studied housing previously and as someone who enjoys studying I was keen to do this as soon as I could. I remained a student member for about five years as I progressed to a BSc Housing. At this point in my career, the value of CIH membership was access to courses and related information and events.

What do you think are the benefits of studying with CIH's Housing Academy?

I really value studying and promote it to anybody that I can, whilst it may not always improve your technical knowledge to do a certain job, it improves other skills such as critical analysis, understanding of the bigger picture, researching good practice, making arguments for and against, etc. It can also stir an interest in lifelong learning as you realise the benefits of removing your nose from the grindstone every once in a while. For those looking to climb the career ladder, obtaining a certain level of qualification is usually a necessity.

Do you think being a CIH member has helped you progress in your career? If so, how?

Being a board member is now the biggest benefit of my CIH membership. Through my board role, I have developed a huge support network across the housing spectrum and not just in the East Midlands. Having this network has been hugely beneficial as I can tap into their knowledge, experience and expertise, either for practical work reasons or personal development reasons. One of the brilliant things about housing is that everyone is so willing to share and support each other, something that is more important than ever in these changing and challenging times. CIH membership is what you make of it and will mean something different to each member.

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  • Draw on Emma's experience by signing up to our mentoring scheme today

    The CIH mentoring scheme is coordinated through CiZone, our online career development tool. When your logged in to MyCIH select 'Scenarios' within CiZone to find out more about entering into a mentoring partnership or becoming a mentor.

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